Get support

Send a useful report without sending private content.

CaptureFlow support is provided through the Chrome Web Store Support hub. Requests do not automatically include anything from your local library.

Do not include private captures: Fictional screenshots or private data should never be included in public reports. Never submit screenshots or imported images containing faces, medical information, addresses, credentials, financial data, or other personal information.

Before requesting support

Check the FAQ and troubleshooting guide. They cover the most common permission, capture, import, download, and folder-connection questions.

What to include

CaptureFlow version from chrome://extensions
Chrome version from Chrome’s About page
Your operating system
Short, numbered steps that reproduce the problem
What you expected to happen
What actually happened, including the exact error message if one appeared

Where to send it

Open the CaptureFlow Chrome Web Store listing and use its Support section. No CaptureFlow credentials are required because the extension has no account system.

What support can access

Support cannot remotely inspect or recover your CaptureFlow library. Your screenshots, imported images, edits, notes, tags, groups, projects, and settings remain in your Chrome profile unless you explicitly create and share a copy yourself.